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Velvet Pouch + Replacement Policy
Velvet Pouch + Replacement Policy

Velvet Pouch + Replacement Policy

Regular price
$17.00
Sale price
$17.00
Quantity must be 1 or more

A velvet pouch and replacement plan for those who have purchased the Venus Sculpting Tool or the Classic Medicine Woman Tool in the past and would like to add protection to a Gua Sha tool.

Or 

A replacement policy for the Nephrite Jade Medicine Woman Tool. 

 

If you purchased the Venus Sculpting Tool or the Medicine Woman Tool in the past, by adding this to your cart, you will receive a velvet protection pouch for your tool and be eligible for our tool replacement benefits.

If you have purchased a Nephrite Jade Medicine Woman Tool in the past, by adding this to your cart, you will be eligible for replacement benefits only (your original purchase comes with a protection pouch). 

 

IMPORTANT! HOW TO ACTIVATE YOUR POLICY: 

To activate your protection plan for tools already purchased, we require a recent photo of your intact tool. Please reply to your order confirmation with a photo or send a separate email to support@beautyshamans.com with the subject line Intact Gua Sha Tool. 

 

Stone Tool Pouch & Replacement Policy


This policy gives you one replacement of your tool (same tool only) within 2 years of original order. The protection pouch and your tool should be still be used with care.  

 

If you have opted for the replacement policy on your a stone gua sha tool (Venus, etc) you are eligible for 1 replacement tool (same tool only) at no cost, within two years of initial order.

Outside the American states this "replacement" will take the form of a 100% off code for a new tool, or a refund in the amount of the original tool cost. 

ANY claim for replacement MUST include a photo of the broken tool (send to support@beautyshamans.com). Acceptance or rejection of a claim shall be at our discretion.